Michael Reid
Articles
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Table Of Contents extension installation
For our clients’ convenience, we provide a free installation service of our extensions. You can also install an extension by yourself if you like. It is rather simple, use the following instruction...
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Side Navigation extension installation
For our clients’ convenience, we provide a free installation service of our extensions. You can also install an extension by yourself if you like. It is rather simple, use the following instruction...
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Alerts extension: How to use alerts
To add an alert, you just need to add one of the following labels to an article: alert_info alert_success alert_warning alert_danger Please note that after adding a label and publishing the arti...
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Custom blocks FAQ
What are custom blocks? Some of our themes have blocks with icons on the home page. These are custom blocks. They are static links to any pages you want. It could be a page on your main website or ...
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Templates or building from scratch
All Zendesk Guide users have the option of using a ready-made template or building their help center from scratch. There is a long-held belief that website templates have disadvantages compared to ...
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How to use the Formatting content
Because of limitations, Zendesk's article editor can't be customized. But it's easy to make your articles attractive using simple HTML codes from our examples of the Formatting content feature. F...
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Formatting content 🎨
The variety of possible changes is really amazing, you will be surprised how many of them we have for you. Just take a look! This article contains visual components samples that are included in our...
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Wrong email address
Mistyped your email? No problem, contact us! If you used the wrong email address in your order, please, submit your request to hello@lotusthemes.com. You should provide us with the details of you...
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Payments
We made the payment process convenient to you, please see the instructions how to do it fast and easy. All global payment methods We accept all global debit, credit cards, bank transfer, and checks...
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Branding service FAQ
Learn what can be done with this type of service. Questions Our Branding service is the fastest and cost-saving way to make your Help Center look like a part of your main website. Explore some de...